All goods sold are non-refundable. However we will take our duly resposibility to arrange for replacement immediately if such cases are reported to us. A kind note to our dearest customers, please open the parcel to acknowledge the condition of the package in front of the delivery service man once you receive the goods. Take a photo of the damaged product and email to us at here, we will attend to resolve your case the soonest. Our quality practise ensures that all goods send out are in good conditions, but very often damaged goods receive at our customers hand is due to mishandling during transportation. We apologize sincerely if such unhappy incidents were to occur to you. |